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10. How do I return or exchange an item purchased with Clearpay?

OMNI: Clearpay purchases follow the retailer’s standard return policy for both instore and online transactions. Check with the retailer’s return policy to make sure your purchase is eligible for return.

Please note, refunds for Clearpay purchases will be refunded from Wabi Sabi Clinic / PB Medical Group Ltd ​to Clearpay. We cannot provide an exchange or cash refund.

When the refund is processed, any upcoming payments you have to Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until the merchant has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Clearpay.

You can view the details by logging in to your Clearpay account. For more information on refunds, please visit Clearpay’s FAQ page.

INSTORE: Clearpay purchases follow the retailer’s standard return policy for both instore transactions. Check with the retailer’s return policy to make sure your purchase is eligible for return.

Please note, refunds for Clearpay purchases will be refunded from Wabi Sabi Clinic / PB Medical Group Ltd ​to Clearpay. We cannot provide an exchange or cash refund.

When the refund is processed, any upcoming payments you have to Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until Wabi Sabi Clinic / PB Medical Group Ltd has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Clearpay.

You can view the details by logging in to your Clearpay account. For more information on refunds, please visit Clearpay’s FAQ page.

ONLINE: Items purchased with Clearpay follow our standard return process.

Please note, refunds for Clearpay purchases will be refunded from Wabi Sabi Clinic / PB Medical Group Ltd ​to Clearpay. We cannot provide an exchange or cash refund.

When the refund is processed, any upcoming payments you have to Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until Wabi Sabi Clinic / PB Medical Group Ltd has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Clearpay.

You can view the details by logging in to your Clearpay account.